George Day

 As a Customer Service Advisor at O2, I bring a wealth of experience in delivering top-notch customer service and contributing to the seamless functioning of our telecommunications operations. My role involves engaging with customers, resolving their queries, managing account transactions, and addressing their unique service requirements. I also assist in maintaining an organized and efficient customer service environment and ensure that all customer concerns are addressed promptly and effectively.

As a Support Team Leader, I have extensive experience in customer service and team management. I am highly organized and detail-oriented, with a proven ability to lead and motivate teams to provide exceptional support to our customers. I am skilled in problem-solving and conflict resolution, and I am able to maintain a positive and professional attitude even in challenging situations. I am dedicated to continuous improvement, and I am constantly seeking new ways to improve our support processes and provide the best possible experience for our customers. I formed the role in April 2022.

A human resources professional with experience in all aspects of HR, including recruiting, employee relations, and performance management. Strong communication skills, with the ability to build relationships with employees and managers at all levels. Skilled in using HR software and systems to track and manage employee data. Passionate about creating a positive and inclusive work environment, and committed to the development and growth of the organization's most valuable asset: its people.